{"id":2121,"date":"2022-05-25T00:26:54","date_gmt":"2022-05-24T22:26:54","guid":{"rendered":"http:\/\/www.nilau-paris.com\/?page_id=2121"},"modified":"2024-05-23T08:41:03","modified_gmt":"2024-05-23T06:41:03","slug":"livraison-et-retour","status":"publish","type":"page","link":"https:\/\/www.nilau-paris.com\/en\/livraison-et-retour\/","title":{"rendered":"Shipping and returns"},"content":{"rendered":"
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Livraison et retour Nilau<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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SHIPPING<\/strong><\/h5>

We offer delivery all over the world.<\/p>

En France, nous utilisons les services de Mondial Relay, de Colissimo ou de\u00a0DHL<\/a>\u00a0et \u00e0 l\u2019international ceux de DHL ou de Colissimo. Le tarif varie en fonction de l\u2019option choisie.<\/p>

All orders placed before noon are dispatched within 24 hours (Monday to Friday \u2013 orders placed on weekends are dispatched on Monday).<\/p>

Le d\u00e9lai d\u2019acheminement d\u00e9pendra du choix de livraison\u00a0:<\/p>

France\u00a0: 3 \u00e0 5 jours ouvr\u00e9s par Mondial Relay<\/p>

2 to 3 working days by Colissimo,<\/p>

The next day (working day) by DHL<\/p>

International\u00a0: jusqu\u2019\u00e0 12 jours ouvr\u00e9s<\/p>

For orders delivered outside the European Union, taxes and customs duties may apply. These taxes and customs duties are your responsibility and must be paid upon delivery. The total price of your order does not include these taxes and duties.<\/p>

\u00a0<\/span><\/p><\/div><\/div><\/div>

ECHANGE & <\/strong>RETURN<\/strong><\/h5>

All exchanges and returns are possible from France within 14 days of receiving your purchase. Return shipping is free.<\/p>

To return your order or a part of your order please follow these steps:<\/p>

  1. Make your return request to the address contact@nilau-paris.com<\/a><\/li>
  2. You will receive a return slip by email.<\/li>
  3. Prepare your package: put the product(s) clean, unworn, with the original packaging in your parcel.<\/li>
  4. Affix the return slip to your parcel and drop it off at a COLISSIMO point within 14 days after your purchase<\/li>
  5. Keep proof of deposit of the package. In the event of a dispute or loss of the package by the carrier, the deposit slip will prevail and the refund of the returned product(s) may be made.<\/li><\/ol>

    Pour les retours depuis l\u2019\u00e9tranger, les frais de retour sont \u00e0 votre charge. Renvoyez-nous les produits par colis suivi \u00e0 l\u2019adresse suivante :\u00a01997 vie de Saint Sim\u00e9on, 38260 SARDIEU<\/p>

    When we have received your package, we will send you an email to let you know. We will then refund the returned product(s) within 14 working days of receipt of the package.<\/p>

    The refund method is the one used when paying for your order. For example, if you paid by credit card, we will credit you back to your bank account. It is not possible to change the payment method for a refund.<\/p>

    Remarque : les frais de port \u00ab\u00a0aller\u00a0\u00bb restent \u00e0 votre charge. Seule la valeur des produits (remises d\u00e9duites) peut faire l\u2019objet d\u2019un remboursement.<\/p>

    For any questions relating to exchanges or returns, you can send us an email at the following address: contact@nilau-paris.com<\/a><\/p><\/div><\/div><\/div><\/div>

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    PR\u00c9COMMANDES<\/a> : \u00c9CHANGE ET RETOUR NILAU<\/strong><\/h5>

    The return or exchange period applicable to pre-orders is identical to that for classic orders. Indeed, you have a withdrawal period of 14 days from receipt of the pre-order to implement it.<\/p>

    The steps are the same as mentioned above.<\/p><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"retour\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

    Livraison et retour Nilau LIVRAISONS Nous proposons la livraison partout dans le monde. En France, nous utilisons les services de Mondial Relay, de Colissimo ou de\u00a0DHL\u00a0et \u00e0 l\u2019international ceux de DHL ou de Colissimo. Le tarif varie en fonction de l\u2019option choisie. Toutes commandes pass\u00e9es avant midi sont exp\u00e9di\u00e9es sous 24h (du lundi au vendredi […]<\/p>\n","protected":false},"author":2,"featured_media":3666,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","footnotes":""},"class_list":["post-2121","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\nLivraison et retour - Nilau Haute Maroquinerie fran\u00e7aise<\/title>\n<meta name=\"description\" content=\"LIVRAISON : Nilau livre de partout dans le monde. \u00b7 RETOUR NILAU GRATUIT - Retours gratuits 14 jours apr\u00e8s r\u00e9ception du colis\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.nilau-paris.com\/en\/livraison-et-retour\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Livraison et retour - Nilau Haute Maroquinerie fran\u00e7aise\" \/>\n<meta property=\"og:description\" content=\"LIVRAISON : Nilau livre de partout dans le monde. \u00b7 RETOUR NILAU GRATUIT - Retours gratuits 14 jours apr\u00e8s r\u00e9ception du colis\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.nilau-paris.com\/en\/livraison-et-retour\/\" \/>\n<meta property=\"og:site_name\" content=\"Nilau\" \/>\n<meta property=\"article:modified_time\" content=\"2024-05-23T06:41:03+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.nilau-paris.com\/wp-content\/uploads\/2022\/06\/PACKAGING-NILAU.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"1600\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.nilau-paris.com\\\/livraison-et-retour\\\/\",\"url\":\"https:\\\/\\\/www.nilau-paris.com\\\/livraison-et-retour\\\/\",\"name\":\"Livraison et retour - 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